PRIVACY POLICY

At The Legal Flamingo, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our products and services. By accessing or using our website, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information
When you use our services, we may collect personal information that you voluntarily provide to us, such as:
• Name
• Email Address
• Billing Address
• Phone Number
• Payment Information (processed securely via third-party payment providers)

1.2 Non-Personal Information
We may also collect non-personal information, such as:
• Browser type and version
• Device information (e.g., operating system)
• IP address
• Pages visited and time spent on our website
• Referring websites or search engines

2. How We Use Your Information

We use the information collected to:
• Provide and deliver our products and services.
• Process payments and complete transactions.
• Send important communications, such as order confirmations and updates.
• Improve our website and customer experience.
• Respond to your inquiries and provide customer support.
• Send marketing emails and promotional offers (only if you’ve opted in).

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand user preferences and improve website functionality.
Types of Cookies We Use:
• Essential Cookies: Necessary for website functionality (e.g., shopping cart).
• Analytics Cookies: Track website performance and user behaviour.
• Marketing Cookies: Help us deliver targeted advertising.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may impact the functionality of our website.

4. Sharing Your Information

4.1 Third-Party Service Providers
We may share your personal information with trusted third-party providers to help us deliver our services, such as:
• Payment Processors: To process transactions securely.
• Email Marketing Platforms: For sending newsletters and promotional emails.
• Analytics Services: To monitor website performance (e.g., Google Analytics).
These providers are required to handle your data securely and only for the purposes we specify.

4.2 Legal Requirements
We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraudulent activities.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our website uses secure technologies such as:
• SSL Encryption: Ensures data is securely transmitted.
• Secure Payment Processing: All payment transactions are handled through PCI-compliant providers.
While we strive to protect your information, no online system can guarantee 100% security. Please take precautions when sharing personal information online.

6. Your Rights

As a UK-based user, you have the following rights under the UK General Data Protection Regulation (UK GDPR):

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Erasure: Request the deletion of your data, where applicable.
• Restriction: Request that we limit processing of your data.
• Data Portability: Request a copy of your data in a commonly used format.
• Objection: Object to the processing of your data for specific purposes, such as direct marketing.
To exercise your rights, please contact us at privacy@thelegalflamingo.com.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may include links to external websites. This Privacy Policy applies only to The Legal Flamingo. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies when visiting external sites.

9. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: privacy@thelegalflamingo.com