Delivery of Legal Template Documents
At The Legal Flamingo, we aim to make the process of obtaining your legal document templates as smooth and efficient as possible. Since all of our products are digital, the delivery process is quick, secure, and immediate. Please review the following information to understand how your order will be processed and delivered.
Delivery Method
All of our legal document templates are delivered digitally via email and through your customer account on our website. You will receive a download link that will allow you to access your purchased files instantly after payment is completed.
- Delivery via Email
Once your purchase is confirmed, you will receive an email with a link to download your product. This email will typically be sent immediately after the payment is processed and should arrive within a few minutes. Please check your spam/junk folder if you do not receive the email within a reasonable time frame.
- Delivery via Your Account
If you have created an account with us, you can log in at any time to download your templates directly from your Account Dashboard. Simply go to the "My Orders" section, where you'll find your past purchases and the download link for each template.
Delivery Time
Since all of our products are digital, delivery is instant after payment. You will receive access to your purchased files as soon as your transaction has been successfully processed.
Processing Time
• Instant Delivery: For most payments, your download link will be available immediately upon confirmation of payment.
• Payment Review: If your payment is under review or is being processed manually (for example, via bank transfer or if there is an issue with the payment), it may take up to 24 hours for the order to be confirmed and delivered.
• Subscription and Recurring Orders: For any subscription-based purchases or membership plans, access will be granted immediately after the first payment is processed.
Download Instructions
After purchase, follow these simple steps to access your legal document templates:
1. Check Your Email: Look for an email from support@thelegalflamingo.com containing the download link.
2. Click the Link: Click on the provided link to download your templates directly to your device.
3. Download from Your Account: Alternatively, log in to your account on our website, visit the "My Orders" section, and click the download link next to your order.
Important Notes
• All download links are valid for 30 days from the date of purchase. After 30 days, the link will expire, and you may need to contact us for a new link if you haven't yet downloaded your product.
• If you encounter any issues during the download process, please contact our support team at support@thelegalflamingo.com for assistance.
File Formats
All of our legal document templates are provided in commonly used, easy-to-edit formats:
• Microsoft Word (DOCX)
• PDF
• Google Docs (editable version)
This allows you to easily download, edit, and customise the templates to suit your business needs.
Technical Requirements
To ensure that you can download and use our templates without issues, please make sure you have:
• A reliable internet connection to download files.
• A device with the necessary software to open Microsoft Word files (or compatible programs like Google Docs or OpenOffice).
• Access to a PDF reader if you choose to download the PDF version of the templates.
Troubleshooting
If you experience any difficulties with the delivery or downloading of your templates, please follow these troubleshooting steps:
1. Check Your Spam Folder: Sometimes, emails from new sources can end up in your spam/junk folder.
2. Verify Your Email Address: Ensure that the email you provided during checkout is correct.
3. Clear Your Browser Cache: If you’re accessing the templates via your account, clearing your browser cache or trying a different browser may resolve download issues.
4. Contact Us: If you’re still having trouble, please reach out to our support team at support@thelegalflamingo.com with your order number, and we’ll resolve the issue as quickly as possible.
Expired Download Links
As part of our security measures, download links for your products expire 30 days after the purchase date. If your link has expired, please contact us for a replacement link. Our team will be happy to assist you.
Delivery Issues
While we aim to provide seamless delivery of all our digital products, occasional technical issues can arise. If your download link does not work, you do not receive the correct files, or you face any other delivery-related problems, please contact us immediately. Our team will work to resolve the issue as quickly as possible.
Customer Support
If you need help at any point during the delivery process or have questions about accessing your files, our friendly customer support team is ready to assist you.
We’re here to ensure you get the legal templates you need with ease and convenience.